Privacy Policy

This Privacy Policy explains how SpikeFlare (Private) Limited (“SpikeFlare”, “we”, “us”) handles information collected through spikeflare.com and in the course of providing our security services. By using this site, you agree to this policy.

Information we collect

• Information you give us. When you submit the contact form, we collect the details you enter: your name, work email, company, what you want tested, and your message.
• Technical information. Our hosting and CDN provider records standard server logs (such as IP address, browser type, and pages requested) to operate and secure the site.
• No tracking cookies. We do not use advertising or cross-site tracking cookies. The site stores a single functional preference (light/dark theme) locally in your browser; it never leaves your device. Traffic analytics are aggregate and cookieless, and cannot identify you.

How we use information

• To respond to your enquiry and provide the services you ask for.
• To operate, secure, and improve the website.
• We do not sell, rent, or trade your information.

How the contact form works

The contact form is delivered to us through a third-party form provider (Web3Forms), which transmits your submission to our email. It is processed only to reply to you.

Security engagements are separate

Any actual security testing is governed by a separate written agreement, scope, and confidentiality terms. We test only systems you own or are authorized in writing to test. Nothing on this website begins an engagement.

Service providers

We rely on a small number of providers who process data on our behalf under their own terms:

• Cloudflare: hosting, content delivery, cookieless analytics, and security.
• Web3Forms: delivery of contact-form submissions.

Data retention

We keep enquiry information only as long as needed to respond and to maintain reasonable business records, then delete it.

Your rights

You can ask us to access, correct, or delete the information you have given us by emailing info@spikeflare.com. Depending on where you live, additional data-protection rights may apply.

Security

We apply reasonable technical and organizational measures to protect information. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.

International

SpikeFlare is based in Pakistan and works with clients worldwide. Your information may be processed in Pakistan and by the providers listed above.

Children

The site and our services are intended for businesses and are not directed to children.

Changes to this policy

We may update this policy from time to time. The “last updated” date above shows the current version.

Contact

Questions about this policy? Email info@spikeflare.com.